The love story between you and your network provider is a love story every Nigerian can tell. Sometimes it will be rosy, like when they dash you freebies. And sometimes, it will be stormy, like when you can’t access the internet for days. But how do you know when the relationship turns abusive? Here are 6 signs to look out for.
1. When you buy one month data plan but it finishes in less than one week.
Come again? Was it not just this yesterday I subscribed?
2. When you call Customer Care but it takes them 2 months, 3 weeks, 4 days, 5 hours, 12 minutes and 3 seconds to respond.
It’s my fault, sha. I’m the clown that chose this network when there are other networks available.
3. Or they pick and the Call Center agent is a rude, low-budget Patience Ozokwor.
“Ehen? What is your name and what do you want? Talk and don’t waste my time, abeg.”
4. When they call you with strange numbers and you pick it thinking it is an important call.
What rubbish is this, ehn?
5. When they give you free data but they also lock the network so that the data expires before you can use it.
Who does that?
6. Or they give you an airtime bonus that can only call their own network.
Is this the game we’re playing now? Seriously?
