There are some basic things that should be available at ATMs and since no one is talking about it, we have decided to highlight 8 of them in this article.
Dear Nigerian banks, If you are going to have an atm gallery with just one atm working, providing chairs is the least you can do. You never know, while sitting down, more people might decide to save that last 1k instead of withdrawing it for shawarma.
Of course, ramps should be available at ATMs you must always take into account your disabled customers, it’s a basic corporate social responsibility you owe your customers.
3. Food trucks
Sometimes the queue can be very long and if you step away for a second, Nigerians can almost break your head when you come back. Imagine holding hot amala in one hand and twenty thousand naira debit slip in the other. With these few points of ours, we hope we’ve been able to convince you to make this happen.
4. Money doubler
Honestly, this is an essential service all banks should make available at ATMs. When people withdraw their last cash, who wouldn’t want the option to double it for no extra fee of course? Banks should cover the extra cost with all the money they randomly collect for no reason.
If asking for chairs is too much, surely this is a cheaper ask. The sun is always somehow hotter when money is leaving your account. Will they get stolen, possibly, but that’s not the point. Nigerians are a lot nicer when they aren’t standing under the hot sun.
6. Wall socket
The queues are always so long, this is the least banks can do, to be honest. Sometimes the brain can forget the account number you are supposed to transfer money to, so you type it into your phone. While waiting in the queue your phone goes off, that’s almost two hours of your life gone for no reason. Having a wall socket would make life better.
7. Handkerchief dispenser
All ATMs should come with this feature. As so as you eject your debit card, a handkerchief should come out with it so that you can clean your tears before spending that money you don’t have. Will people go there at night, pretending to withdraw so they can steal as many handkerchiefs as possible? Yes, but think of it as a way of creating jobs.
8. Queue for old people
These guys are the cause of all the drama and fights that happen at ATMs. The best solution is to give them a queue of their own so they can shout and demand respect from each other and society can be at peace again.
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